FAQ

Prices
Rates are per room per day with half board. Half board includes room, breakfast and evening meal.

Arrival and departure
Rooms will be available for guests from 2pm on their day of arrival (Check-in can be made any time between 2pm and 11pm). Rooms must be vacated by 10am on the day of departure.

Animals
Animals and pets are not allowed.

Parking
The hotel has a private car park for cars and a covered porch for motorbikes and bicycles. Parking is free of charge.

Book
To make a reservation click on [Book] to access automatically the external reservations website; you can also confirm or change data and check prices.

Best Available Rate
Wide choice of type of room at the best rate available.

Confirm a booking
Check the availability for the room for the dates you want and book directly using our booking service
“on-line”; you will receive confirmation in your e-mail in-box.

Cancel a booking
To cancel your booking, taking into account our cancellation terms, just click on "Cancel/Change
booking” and enter your booking code.

Guarantee the booking
When you book you will not be asked to send money: the credit card will only be used for guaranteeing your booking.
No charge will be made to your credit card and you can pay for your stay directly in the hotel.

Credit card information
The hotel reserves the right to check the validity of the credit card before you arrive (by asking for authorisation on the credit card circuit of the card)

Cancellation terms
No fee will be applied if a booking is cancelled more than 30 days prior to the arrival date. If a booking is cancelled later than this, a fee of 30% of the booking will be charged to the credit card used as a guarantee. For no-shows, a charge of 50% of the booking will be made. A fee of 50% will be debited for each day's delayed arrival or prior departure. Bookings may be cancelled or altered online by entering your booking reference.

Booking safety
Rest assured that you can safely book your stay at Boutique Hotel Ilio, from the comfort of your own home.
The booking system for Boutique Ilio is managed on safe servers; when you book on line your personal data and those of your credit card are immediately encripted and travel the internet protected Encrypted data cannot be read during transfer. On receipt by our servers data is decrypted and saved in secure databases.